Contact Us

Depending on the nature of your enquiry, we are available to contact in a range of ways.

General enquiries (media, website, promotions)

For media enquiries, or if you would like to provide feedback on the content of this website or get involved in the promotion of organ and tissue donation in Northern Ireland, please contact:

Email
[email protected]
Monday – Friday 9am - 5pm

Post       
Public Health Agency
12-22 Linenhall Street 
Belfast BT2 8BS 

Other enquiries, compliments, complaints

NHS Blood and Transplant manages the donation and transplantation services for organs and tissues across the UK, which includes the NHS Organ Donor Register. Please see below for the ways in which you can contact them about their services:
 

Opt-out law change queries:

For any queries around the law change for the introduction of an opt-out system for organ donation, please contact:

Phone: 0300 303 2094
Monday - Friday 8am - 8pm; Saturday and Sunday 8am - 4pm.
Calls will be charged at local call rates depending on your phone provider.

Email[email protected]
 

General and Organ Donor Register queries:

For any general enquiries about the organ and tissue donation service or to register a decision on the Organ Donor Register, please contact:

Phone: 0300 123 23 23
This service is available 24 hours a day, 7 days a week.

Calls will be charged at local call rates depending on your phone provider.

Email: [email protected]

Text chat: please SMS: 07860 034343

Text relay: please dial: 18001 0300 123 23 23
Text relay is a free independent service provided by BT and operated by Relay UK.
Visit the Relay UK website to find out more about this service and its operating hours.

Post:
NHS Blood and Transplant
Fox Den Road
Stoke Gifford
Bristol
BS34 8RR

 

Complaints and Compliments:

NHS Blood and Transplant are committed to providing an effective, timely and open system for managing complaints and compliments. If you would like to get in touch about any aspect of their service, please contact:

Email: [email protected]

 

Living kidney donation queries

For more information on the work of the transplant team at the Belfast City Hospital, or to talk about your options for living donation, visit Donate Life.